Privacy Policy / Refund Policy

Privacy policy: Without cake order, we don't deliver any product outside Dhaka because we do not use courier service. We send all products by our Office staff and we all the time use the AC car because there is some food safety issue. We don't send any food without the minimum temperature is 15℃. We can customize any cake design made by the Best bakery in Bangladesh. You can send us your design by WhatsApp number is +8801775540232 and email us by erkinasbd@gmail.com Contact: +8801775540232 (24X7 day+Night) Email: erkinasbd@gmail.com Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape. The chosen delivery time is an estimate and depends on the availability of the product and the destination to which you want the product to be delivered. Since cakes are perishable in nature, we attempt delivery of your order only once. The delivery cannot be redirected to any other address. This product is hand-delivered and will not be delivered along with courier products. Occasionally, substitutions of flavors/designs are necessary due to temporary and/or regional unavailability issues.